PRIVACY POLICY
Effective Date: August 24, 2026
Shoreline Compounds (“Shoreline,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, placing an order, communicating with us, or otherwise using our services.
This Privacy Policy explains what information we collect, how we use it, when we may disclose it, and the choices and rights available to you.
By using the Shoreline Compounds website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect personal information that you provide directly to us as well as certain information collected automatically when you interact with our website.
Information You Provide
Depending on how you interact with Shoreline, we may collect:
• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Account login information
• Order and purchase history
• Products viewed or added to your cart
• Customer service communications
• Marketing preferences
• Information submitted through forms, surveys, promotions, or customer support requests
• Other information you voluntarily provide
Payment Information
When you make a purchase, payment information may be collected and processed by our third-party payment processors.
Depending on the payment method selected, this may include credit or debit card information, bank account information, billing details, and transaction information.
Shoreline generally does not directly store complete payment-card numbers. Payment information is handled by the applicable payment processor in accordance with its own security standards, terms, and privacy practices.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit or interact with our website, we and our service providers may automatically collect certain information about your device and activity.
This may include:
• IP address
• Browser type
• Device type
• Operating system
• Referring website or source
• Pages viewed
• Products viewed
• Links clicked
• Dates and times of visits
• Approximate geographic location derived from IP address
• Shopping-cart activity
• Checkout activity
• Advertising or campaign attribution
• Cookie and similar technology identifiers
We may use cookies, pixels, tags, local storage, and similar technologies to collect this information.
3. HOW WE USE PERSONAL INFORMATION
Shoreline may use personal information for legitimate business purposes, including to:
• Process and fulfill orders;
• Process payments;
• Create and manage customer accounts;
• Provide order confirmations and shipping updates;
• Communicate with customers;
• Respond to customer service requests;
• Process refunds, replacements, and store credits;
• Maintain transaction and accounting records;
• Detect and prevent fraud, abuse, and unauthorized transactions;
• Protect the security of our website and systems;
• Enforce our Terms and Conditions;
• Determine compliance with purchasing requirements;
• Improve our website, Products, and customer experience;
• Analyze website traffic and customer interactions;
• Personalize website content;
• Measure advertising and marketing performance;
• Administer promotions and affiliate programs;
• Send marketing communications when permitted;
• Comply with applicable legal, tax, accounting, regulatory, and reporting obligations; and
• Establish, exercise, or defend legal rights.
We may also use information for other purposes disclosed to you at the time the information is collected or with your consent.
4. RESEARCH PRODUCT PURCHASES
Shoreline sells Products intended strictly for lawful laboratory, analytical, and research purposes.
We may use information associated with an order to evaluate purchasing activity, enforce product restrictions, investigate suspected misuse, prevent fraud or abuse, and determine whether an order should be accepted, limited, canceled, or reviewed.
Information collected in connection with a purchase does not establish a medical provider-patient relationship, and Shoreline does not collect information for the purpose of providing medical diagnosis or treatment.
Customers should not submit medical records, diagnoses, prescriptions, or other unnecessary health information through our website or customer-service channels.
5. COOKIES AND SIMILAR TECHNOLOGIES
Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website activity, measure performance, prevent fraud, and support advertising and marketing.
Cookies may include:
Essential Cookies: Necessary for website functionality, security, account access, shopping carts, checkout, and order processing.
Analytics Cookies: Help us understand how visitors interact with our website and identify opportunities to improve performance.
Functional Cookies: Remember customer preferences and provide enhanced website functionality.
Advertising and Marketing Cookies: May be used to measure advertising effectiveness, understand customer interactions, and deliver or measure relevant marketing.
Depending on your location and applicable law, you may be provided with tools to manage certain cookie or advertising preferences.
Browser settings may also allow you to block or delete cookies. Disabling certain cookies may affect website functionality.
6. HOW WE DISCLOSE PERSONAL INFORMATION
Shoreline does not disclose personal information indiscriminately.
We may disclose information when reasonably necessary to operate our business, fulfill customer requests, comply with law, or protect Shoreline and its customers.
Recipients may include:
E-Commerce and Technology Providers
Providers that host, operate, secure, maintain, or support our website, online store, databases, and related technology.
Payment Processors and Financial Institutions
Providers that process credit cards, bank payments, refunds, chargebacks, fraud screening, and other financial transactions.
Shipping and Fulfillment Providers
Carriers, warehouses, fulfillment providers, and other parties necessary to prepare, ship, track, and deliver orders.
Marketing and Communications Providers
Providers that assist with email, SMS/text messaging, advertising, analytics, customer communications, and campaign measurement.
Professional Advisors
Attorneys, accountants, auditors, insurers, consultants, and other professional advisors when reasonably necessary.
Government and Legal Authorities
We may disclose information when required by law, subpoena, court order, regulatory request, or other valid legal process.
We may also disclose information when reasonably necessary to investigate fraud, protect our rights or property, protect customers or others, enforce our agreements, or respond to suspected unlawful activity.
7. SALE OR TRANSFER OF THE BUSINESS
If Shoreline is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
Any successor organization may continue to use information in accordance with this Privacy Policy unless otherwise required by law.
8. EMAIL MARKETING
You may voluntarily subscribe to receive promotional emails from Shoreline.
Marketing emails may include:
• Product announcements
• Promotions
• Special offers
• Educational or research-related content
• Company news
• Customer programs
You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the message.
Unsubscribing from marketing emails does not prevent Shoreline from sending transactional or service-related communications concerning your account, orders, payments, security, or customer-service requests.
9. SMS/TEXT MESSAGE PRIVACY
If you voluntarily opt in to Shoreline’s SMS/text messaging program, we may use your telephone number and related information to provide communications you have requested or authorized.
Consent to receive marketing text messages is not a condition of purchasing Products.
You may opt out of SMS marketing by replying STOP to a Shoreline marketing message. You may request assistance by replying HELP.
Message and data rates may apply.
SMS consent and opt-in information will not be sold or shared with third parties for their own marketing purposes.
We may disclose information to service providers that assist us in operating our SMS program solely as necessary to provide those services.
10. AFFILIATE AND REFERRAL PROGRAMS
Shoreline may operate affiliate, referral, ambassador, or promotional programs.
If you interact with Shoreline through an affiliate or referral link, we may collect information necessary to attribute the visit or transaction to the appropriate affiliate, administer the program, calculate commissions, prevent fraud, and analyze program performance.
Affiliates generally do not receive customers’ complete payment information.
11. FRAUD PREVENTION AND SECURITY
We may use personal information, device information, transaction history, account information, and other relevant data to identify and prevent:
• Fraudulent transactions;
• Payment abuse;
• Chargeback abuse;
• Duplicate or fraudulent accounts;
• Promotional abuse;
• Unauthorized access;
• Misrepresentation of identity;
• Misuse of Shoreline Products or services; and
• Other activity that may violate our Terms or applicable law.
We may use third-party fraud-prevention and security providers to assist with these activities.
12. DATA SECURITY
Shoreline uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include encryption, access controls, secure payment processing, authentication measures, monitoring, and other security practices appropriate to our operations.
However, no website, network, database, or electronic transmission can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their account credentials and should notify Shoreline promptly if they believe their account has been compromised.
13. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on:
• The nature of the information;
• Our relationship with the customer;
• Order and transaction history;
• Tax and accounting requirements;
• Fraud-prevention needs;
• Legal or regulatory obligations;
• Contractual obligations; and
• Potential or actual disputes.
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our data-retention practices and applicable law.
14. CHILDREN’S PRIVACY
Shoreline’s website and Products are not directed toward children.
You must be at least 21 years of age to purchase Products from Shoreline.
We do not knowingly solicit or collect personal information from children under 13.
If we become aware that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete it.
15. YOUR PRIVACY CHOICES
Depending on where you reside and applicable law, you may have certain rights concerning your personal information.
These may include the right to request:
• Access to personal information we maintain about you;
• Correction of inaccurate personal information;
• Deletion of certain personal information;
• A copy of certain personal information;
• Information concerning certain disclosures of personal information;
• Withdrawal of certain consent; or
• Opt-out from certain uses of personal information.
These rights are not absolute and may be subject to exceptions under applicable law.
For example, Shoreline may be required or permitted to retain transaction information for accounting, tax, fraud-prevention, legal, regulatory, or dispute-resolution purposes even after receiving a deletion request.
16. U.S. STATE PRIVACY RIGHTS
Residents of certain U.S. states may have additional privacy rights under applicable state law.
Depending on the law applicable to you, these rights may include the ability to:
• Confirm whether we process your personal information;
• Access personal information;
• Correct inaccuracies;
• Request deletion;
• Obtain a portable copy of certain information;
• Opt out of certain targeted advertising;
• Opt out of certain sales or sharing of personal information; or
• Appeal certain decisions regarding a privacy request.
Shoreline will process verified privacy requests as required by applicable law.
Where required, we will provide an appropriate method for exercising applicable opt-out rights.
We will not unlawfully discriminate against you for exercising a privacy right.
17. DO NOT TRACK AND PRIVACY PREFERENCE SIGNALS
Some browsers and devices provide privacy preference signals, including “Do Not Track” or other opt-out mechanisms.
Because standards and legal requirements concerning these signals continue to evolve, Shoreline will process legally recognized preference signals when and to the extent required by applicable law.
18. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to websites, applications, payment services, social-media platforms, or other services operated by third parties.
Shoreline does not control the privacy practices of those third parties.
Information you provide directly to a third party is governed by that third party’s privacy policy and terms. We encourage you to review those policies before providing personal information.
19. INTERNATIONAL VISITORS
Shoreline primarily operates and serves customers within the United States.
If you access our website from outside the United States, information you provide may be processed and stored in the United States or other jurisdictions in which our service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from those in your country of residence.
20. CHANGES TO THIS PRIVACY POLICY
Shoreline may update this Privacy Policy periodically to reflect changes in our business, technology, services, legal requirements, or privacy practices.
When we make changes, we will update the effective date displayed at the beginning of this Policy.
Material changes may be communicated through additional methods when required by applicable law.
21. CONTACT US
If you have questions about this Privacy Policy or wish to submit an applicable privacy request, please contact us through the Contact Us page on the Shoreline Compounds website.
Privacy requests should include sufficient information for us to reasonably identify the requester and understand the nature of the request.
We may take reasonable steps to verify your identity before processing certain requests.
By using the Shoreline Compounds website, you acknowledge that you have reviewed this Privacy Policy and understand how Shoreline may collect, use, disclose, and protect personal information as described above.